Public Health Care
Siun Sote Health Stations and emergency care
GENERAL EMERGENCY NUMBER 112
for the police, fire brigade and ambulance
North Karelia Central Hospital
Tikkamäentie 16
Medical helpline in any urgent situation: 116117
Toxicological emergency: consultation +358 800 147 111
There are three health stations in Joensuu city area:
- Rantakylä health station (Rantakylä area), tel. +358 13 330 2212
- Niinivaara health station (Niinivaara area), tel. +358 13 330 2213
- Siilainen health station (Noljakka area), tel +358 13 330 2211
You can visit any health station regardless of your address in Joensuu to have an appointment with a nurse or a doctor. Making an appointment in advance is needed. Please see the Siun Sote English website for further information and instructions!
The services are subject to a fee, more information is here.
EU students should show their EHIC card at the appointment to get services for the same price as Finns. Students coming from non-EU-countries or without the EHIC card will be charged actual expenses which vary according to required treatment.
Examples of consultation fees for students with the EHIC card and students from the Nordic countries.
- Doctor´s appointment in public health care 20,60 €
- Emergency clinic / doctor on call in the evening, weekends: 41,20 €) f
- Appointment with a nurse in public health care: 11,40 €
Private Clinics
You can use the services of private clinics e.g. to see a nurse, a dentist, a general practitioner or a specialist doctor. It may be easier to get an appointment from private clinics than from public health care center if the health problem is not acute. Booking appointments online is possible.
At private clinics you pay the fees of the appointment and treatment yourself. Later, students with EHI card or equivalent documents (citizens of Nordic countries, EU/EEA countries or Quebec) can go to Kela (The Social Insurance Institution of Finland) where they can be compensated for part of the medical fee. Alternatively, they can claim for the compensation from their own health insurance offices later, after returning to their home countries. Naturally, students (including those from non-EU-countries) can also claim for the compensations from their personal travel insurance.
Pihlajalinna Ite, Torikatu 25 A, tel. +358 10 312115 website
Terveystalo Joensuu, Kauppakatu 21, tel. +358 30 6000, website
Mehiläinen, Rantakatu 24 2nd floor, tel. +358 10 41400 website
PK Terveys, Prisma shopping mall, Voimatie 2, tel. +358 10 762 3333 website
Dentist
In case of an ACUTE toothache or infection, contact the dental clinic where your need for care and level of urgency will be assessed. More information on Siun Sote website.
Dentist on call from Monday to Friday: tel. +358 13 330 2411.
Outside office hours call 116117 for consultation of the situation.
In addition to above mentioned public sector service, there are private dentists as well. Please ask tips from your tutor, international office or international coordinator.
HIV/AIDS
The number of HIV infections in Finland and in North Karelia is small. There is, however, free counselling and testing available in Joensuu every other Tuesday from 17 to 19. If you need more information please contact the local Red Cross (Kauppakatu 35, tel. 0400 286 637), see also information on Facebook.
In case of crisis
We sincerely hope that your stay in Joensuu will be happy and rewarding, without any adversities and hardships. But one can never know what will happen here in Finland or back at home. Do not hesitate to contact the Karelia staff if you find yourself in any distressing situations, regardless of the time of day.
Contact person in case of crisis is any of the staff members, preferably:
- Student counselor
- Tutor teacher
- Student welfare officer
- International Coordinator
Write down and keep with you the contact information of your student counselor from PAKKI (Karelia´s Student Portal) - Services for Students (login with Karelia account).
It is also possible to consult professionals at
- North Karelia Crisis Centre. Tel. +358 13 316 244
- Crisis Service for Foreigners Tel. +358 9 4135 0510
Crisis Helpline in Arabic and English +358 9 2525 0113
on Mon, Tue at 11-15, Wed at 13-16 and 17-21. Thu at 10-15